AUSTRALIA – DOMESTIC SHIPPING
· We ship Australia wide orders via Express Australia Post or Direct Freight Express. Available option(s) will be shown at checkout.
· Shipping Cost is calculated based on the total weight of you cart and the delivery destination. Shipping cost will be displayed at checkout or can be estimated at the Shopping Cart page.
· Free Express Shipping within Australia is only available if you have purchased a VIP Gold Membership*, terms and conditions apply. Click here to find out more
· Please note we do not offer same day delivery
· Delivery Times (after dispatch) are as follows:
METRO AREAS: 1 - 3 business days
REGIONAL / AREAS OUTSIDE OF EXPRESS NETWORK: 2 - 7 business days
· If your delivery address is a residential address, please select delivery option as Australia Post only. Direct Freight Express only delivers to commercial/business addresses and there may be additional charges that the customer will need to cover if Direct Freight is selected.
· All our courier services require a signature on delivery as this is the most secure method of shipping. Any order notes that advise authority to leave the parcel without a signature unfortunately will be disregarded as we only send our parcels with a signature required on delivery.
· *VIP Gold Membership Free Shipping is not valid in conjunction with any other promotions including but not limited to sale items, Frontline members discount, and other promo codes.
· We ship all International orders via International Express Australia Post.
· Delivery time for international orders highly depends on delivery destination which can take anywhere from 2-20 business days. For further information, please visit https://auspost.com.au/service-updates/international-delivery-times
ORDER PICK UP
· Store pickups are only available for orders placed in New South Wales and Victoria at our showroom locations.
· Please allow 1-2 business days for pick up orders to be completed. Once your order is ready to pick up, our customer service team will send you a notification via text or email.
· Please note our showroom pick up addresses below:
· New South Wales: Shop 1, 83-97 Kippax Street, Surry Hills, NSW 2010
· Victoria: 117 Langridge St , Collingwood , VIC 3066
For further details please visit our Shipping & Delivery page.