AUSTRALIA – DOMESTIC SHIPPING
· We ship Australia wide orders via Express Australia Post or Direct Freight Express. Available option(s) will be shown at checkout.
· Free Express Shipping within Australia is only available if you have purchased a VIP Gold Membership*, terms and conditions apply. Click here to find out more
· Please note we do not offer same day delivery
· Delivery Times (after dispatch) are as follows:
METRO AREAS: 1 - 3 business days
REGIONAL / AREAS OUTSIDE OF EXPRESS NETWORK: 2 - 7 business days
· If your delivery address is a residential address, please select delivery option as Australia Post only. Direct Freight Express only delivers to commercial/business addresses and there may be additional charges that the customer will need to cover if Direct Freight is selected.
· All our courier services require a signature on delivery as this is the most secure method of shipping. Any order notes that advise authority to leave the parcel without a signature unfortunately will be disregarded as we only send our parcels with a signature required on delivery.
· *VIP Gold Membership Free Shipping is not valid in conjunction with any other promotions including but not limited to sale items, Frontline members discount, and other promo codes.
· We ship all International orders via International Express Australia Post.
· Delivery time for international orders highly depends on delivery destination which can take anywhere from 2-20 business days. For further information, please visit https://auspost.com.au/service-updates/international-delivery-times
ORDER PICK UP
· Store pickups are only available for orders placed in New South Wales and Victoria at our showroom locations.
· Please allow 1-2 business days for pick up orders to be completed. Once your order is ready to pick up, our customer service team will send you a notification via text or email.
· Please note our showroom pick up addresses below:
· New South Wales: Shop 1, 83-97 Kippax Street, Surry Hills, NSW 2010
· Victoria: 117 Langridge St , Collingwood , VIC 3066
For further details please visit our Shipping & Delivery page.