Technical Issues

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Technical Issues

Who do I contact if I'm having trouble ordering online?

If you are experiencing technical difficulties with the website, please email us at and one of our team members will get back to you shortly. Alternatively, please feel free to call us on (02) 8068 0592 during our opening hours from Monday to Friday between 9am-5.30pm. We will do our best to assist with any problems that you are experiencing, as efficiently as possible.

How do I create an account?

To shop with Style State, you will firstly need to create an account with us by registering via our wholesale customer Create Account page here (you will require a valid ABN for Australian businesses or a business license for International businesses). Once your account has been approved, this can take up to 1 business day, or please contact us on (03) 9372 2788  if you would like your account to be approved immediately, you will then be sent an email upon activation and you can start shopping straight away by logging in with your username and password.

Why can't I sign into my account?

Please ensure that your account has been activated and you have entered the correct username and password to sign in to your account. If you have forgotten your password, please click the 'Forgot Password' link to reset. If you are still experiencing issues, please contact our customer care team on (03) 9372 2788 or via email at and a team member will assist you as soon as possible.

How do I reset my password?

To reset your password, simply select the 'Forgot Password' link on the login page and you will be sent an email that prompts you to change your password. If you can log into your account and want to change your password, you can visit the ‘My Account’ section and click the 'Account Information' tab where you will find a 'Change Password' prompt.

How do I change the details on my account?

All of your stored details can be accessed under the My Account section, once you have logged in. You can browse the My Account dashboard and update/change information as you wish.

How can I close my account?

You can close your account by contacting our customer care team at with the following information:

  • Your Full Name
  • Your Email Address
  • Your Billing Address
  • Your Date of Birth

Once we have received this information, we will proceed to close your account and send you a confirmation email.

Frequently asked Questions
Do you have a minimum order?

We get that trying a new supplier can be scary, so we have no minimum order restrictions (other than purchasing in packs). We also have a great first time customer incentive of 10% off (enter 'newbie' at checkout) we hope you'll love our product as much as we loved making it and we look forward to doing more business with you.

I own a clothing store. Am I able to purchase Style State stock for it?

It's what we are here for! Our mission is to support both online and retail fashion businesses by providing high quality pieces at an affordable price point, in designs that your customers will love. To get started, please register a new account using a valid ABN (Australian Business Number) or International Business License. Once your account is approved, we will send you a buyer’s kit with an introduction to us, how we operate and other useful information.

Can I purchase single pieces for myself?

We are an Australian wholesale company that designs, manufactures and sells clothing in bulk to retail stores only so unfortunately, we do not sell individual items to the public. However, we have lovely stockists situated all over the world so you can refer to our Stockists page here to find a boutique near you. If you are needing a stockist in your area, we’d love to hear from you, please email with your post code or preferable boutique and we’ll work on it

How do packs work?

All our styles are only available to purchase in packs, we have different ratios to suit your business needs. Each pack is made of the same item, in the same colourway, in different sizes. Pack size options are available for selection when you are viewing a product on the product page.

- Standard Pack (1 x Size 6, 2 x Size 8, 2 x Size 10, 1 x Size 12, 1 x Size 14)

- Mid Pack (1 x Size 8, 1 x Size 10, 2 x Size 12, 2 x Size 14, 1 x Size 16)

- Knitwear Pack (2 x Size XS/S, 2 x Size S/M, 2 x Size M/L)

*Please note moving forward we are retiring some previous pack ratios in our range including:
Plus Pack (1x8, 2x10, 2x12, 1x14, 1x16), Petite Pack (2x6, 2x8, 2x10, 2x12) and Knit Pack (4xS/M & 2x M/L)

Can I view your clothing range in person?

Our Sydney and Melbourne showrooms are always ready to welcome you. Our showrooms are open between 9am - 5:30pm every weekday and your friendly account manager is ready to assist you and show you our full range of new arrivals and bestsellers. View our Contact Us page to see our showroom locations.

Still Have Questions? Send Us An Enquiry