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Can I return my item if it is faulty when I receive it?

We ask that all stock is thoroughly checked upon arrival to your store as we will not accept any loose pieces or packs after a 30 day period from when you received the Goods. We also do not accept change of mind on purchases, only if the products adhere to our company policy then faulty items may be returned to us if they meet the following criteria:

  • Items must be returned within 30 days of receiving your order. Any items posted after this time frame may be denied.
    · Items must be returned in their original condition including Style State, Winnie & Co. and/or Ajoy labels and swing tags still attached and in its original packaging.
    · Items must be unworn, unwashed, unperfumed, free from makeup and stains.

The team at Style State takes pride in every garment made and endeavours to maintain a high standard in quality with multiple quality checks in place during the production process to ensure that customers are happy with our product. Therefore we maintain the right to refuse any returns if they are not of a manufacturing fault and/or if the product is deemed to have been damaged under the customers care, in which Amber Glow Pty Ltd then holds no responsibility for the fault. We also reserve the right to replace or repair the product where possible. Please note that we do not offer any refunds, where we are unable to provide a replacement, we will issue store credit.

For further details, please visit our Returns page.

Categories: Returns